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Robert McWhirter

We helped improve organisational efficiency

NHS Geni

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The application we designed and built for the NHS is now over 10 years old, during those 10 years we worked with the NHS digital team to continuously improve the application by running an intensive user research and analysis program, which was swiftly followed by UX and UI design workshops to continuously develop it’s effectiveness.

The application tracks the progression of new employees within the NHS graduate management programme. Combining a variety of functions, it acts as a collaboration hub for managers and trainees to connect.

Throughout the planning and design phases, our user workshops gave us insight into how staff engaged with existing applications. Our agile approach to application development allowed us to test it at regular intervals with real users allowing us to really get to know the users and what they needed from the application.

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The application was designed and built to improve organisational efficiency, it’s been in place for many years, and has received a number of updates, steadily growing to facilitate a range of new functionality in line with its popularity. It’s now become an integral part of the trainee management programme.

It was the solution to the NHS’ vision of an application that was capable of managing multiple data channels and presenting that data in a clear and concise way.

Rob Farace, NHS Leadership Academy said:

“76% of our graduate managers engage with the platform on a daily basis, it’s proven to be a great tool for tracking progress and managing the graduates.”

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